Frequently Asked Questions
esim
An eSIM is a digital SIM that works without a physical card.
Our eSIM plans are data-only and do not include calls or SMS.
Yes. All internet-based apps work normally over data.
Most recent smartphones support eSIM.
You’ll receive the QR code instantly and can install it within minutes.
Yes, install before travel and activate upon arrival.
Most plans support hotspot sharing.
Yes. The eSIM works as a secondary data line.
You can check usage in your phone settings or carrier system.
It depends on the policy. Please contact support.
No hidden fees.
4G/5G speeds depending on location.
Unused plans may be eligible for refund.
We provide online customer support.
No contracts or long-term commitments.
sim card
No. This SIM card is data-only.
You can top up additional data without buying a new SIM card.
No need to replace the SIM. Just top up and continue using it.
Yes, as long as the SIM remains active and recharged when needed.
Insert the SIM and follow activation instructions.
Yes, hotspot is supported on most plans.
Usually a 3-in-1 SIM card.
Some countries may require ID registration.
Please contact support for assistance.
Depends on the selected plan (single country or regional).